Dear Mike & Joe,

I wanted to thank you for being my trusted resource for all my car issues. You guys are so helpful and flexible when I need anything done. You are the epitome of service above and beyond the call.

I recently took my MDX into Acura for a warranty issue and they told me I needed several other repairs. I brought it into you and got the real scoop which was, some of the suggested repairs were not needed at this time or did not require complete replacement as suggested. I’ve been having you work on my cars for many years now and I wouldn’t consider having anyone else work on my cars.

I refer everyone I know who has a Honda or Acura to you and they are always grateful I did. It’s not every day you find someone who is honest, knowledgeable, professional, reasonably priced and friendly.

Thanks for all you have done over the years and especially for your friendship.

Sincerely,

Steve Krohn
Realtor®/Trainer/Mentor

Good Afternoon,

My son and I want to share with you why we come to Expert Automotive. Not only do these guys do fantastic work but sometimes it is the stuff they don’t do that is amazing. They just refuse to be anything but completely honest so they won’t do anything that doesn’t really need to be done.

They are reasonably priced, fun to talk to, I can tease them about the Lakers. They love it when I bring in my son because he is a future customer. I am certain that the reason my Accord is still running with 248,000 miles on it is because of the great work they do!

You guys are great!

Steve Debenedetti-Emanual

Dear Steve and Mike,
We’ve made the drive from Sacramento since before you officially became Expert Automotive, many years ago. We are loyal customers because we know that you’ll alert us when something needs to be done, and more Importantly, when it doesn’t!

When you do the job right and with integrity you have many loyal customers.

Thank you!
Greta Lacin & Family

Dear Mike and Steve,

We’d like you both to know how fortunate we feel to have found your business.

Expert Automotive delivers outstanding customer service and is always a place we KNOW we can trust!

We appreciate your friendly service but even more we respect your expertise. Through all our vehicles, over all the years you’ve been there for us and kept us driving safe. We
recommend you to everyone we know!!

Thanks again for all you do.

Cindy and Rob Gong

Dear Expert Automotive (Mike and Steve),

Recommendations come from many and some are good and some are not so good. Several years ago, by recommendation, I came to you as a new customer. At first I was hesitant. I was not sure of the quality or the straightforward service I would receive.

At that time my experience with other professional auto service places was, at best, at a level of dissatisfaction. After our first meeting and discussing how we would proceed in the servicing of my family’s Acura, I left our short meeting with some renewed confidence in the service I would receive. Since that day and many services later my confidence and trust has come back. I now have a high comfort level in the safety and performance of our family’s Acura and now my daughter’s Honda. This can only be gained by trust in
knowing the service care and quality provided by all at Expert Automotive.

Thank you for your standard of integrity and care.

Nick Gorman
Elk Grove.

"Hi Mike and Steve,

I was referred to Expert Automotive by a friend/coworker of mike a few years ago. Ever since the first time I
had it serviced there I have NEVER taken it anywhere else.

I was extremely impressed and satisfied with the quality of service that Expert Automotive provides. This is also apparent by their clientele that have been there formany years. They provide honest, courteous and efficient customer service and their prices are reasonable.

I am comforted in knowing that go to a place that I genuinely trust and rely on when it comes to my Prelude

Thank you so much!"

Sally Dominguez

To anyone reading this….

I am a customer from the old shop and probably, like you I started coming to Expert Automotive on a recommendation
from a friend.

It is a pleasure to do business here. Mike and Steve are
just great and the biggest thing I like is that the mechanics are
always the same long term employees. I know who is
working on my car.

I will always buy a Honda just so I do not lose the service of this shop. It’s a locally owned Elk Grove service with the small town family feel.

Do yourself a favor - service
your car here. You will never regret
it.

Tom Gallagher

Rhonda Robertson
Elk Grove

" To whom it may concern,

My name is Alan Vito and I have been coming to Expert Automotive for over 100,000 miles. They take the best care of me. They are very honest and reliable. They have great quality people working there and give the best quality work. "

Alan Vito
Owner - Bobs Club

" To whom it may concern,

My name is Dean Smith. I have been coming to Expert Automotive for more years than I can remember. The reason I keep coming back is this is the best place to get your work done. They always do what they say they will and, even better, they do it right the first time! You can trust these guys! "

Dean Smith

"Good Morning Mike!
I have had the pleasure of working with you and Steve since very shortly after you opened your doors. You actually started at another location and I followed you here. Your shop consistently provides excellent service, great personality and incredibly helpful. They are always honest in regards to what my Honda Civic and Honda Pilot needs and I know that I can trust whatever they tell me.
I truly appreciate their honesty and workmanship. "

Ben Johnson

Mike and Steve,

It’s been 11 years and 4 Honda’s — all are still in operation with a total of 374,000 miles. We could not have Done this without the two of you. In fact, we bought the last three Honda’s because we had you for our service. Honda should give you a referral fee!

Your work is outstanding. What I find even more important are the “heads-up” you have given me when something was getting close to needing service. This has eliminated the big repair and big surprise.

The best thing you give me as a father and a husband is peace of mind. My wife and two daughters drive the cars you service. I have many things to worry about - but the
condition of the cars is not one of them. I cannot thank you enough for keeping them safe.

All the best.

Frank Zaccari

Dear Mike and Steve,

I recently attended a “Customer Service” seminar. In that seminar we were asked to share a business that we were loyal to. The first thing that came to mind was Expert Automotive. I told the room that I would never buy anything but a Honda or Acura because of the way you guys do business! I have been coming here for years and you have ALWAYS taken great care of me and my car.

Thank you for all that you do.

Marissa Perrin

Hi Mike and Steve!

I am honored to be asked to comment about my experience with Expert Automotive. I have been using your Honda/Acura services since Mike was working out of his garage. Mike even serviced some non-Hondas for me before Expert Automotive became such a rousing success. I keep a few of your cards in my wallet and have recommended Expert Automotive to many of my friends and neighbors. In my thinking, Expert’s Automotive’s approach is very simple.

You service everyone’s Honda or Acura as if it were your own automobile. You always treat customers with respect and take the extra time to explain what needs to be done to make our Honda/Acura roadworthy again. I have found both of you to be honest, friendly and sincere. I trust Expert Automotive implicitly and I am thankful you chose to open your shop here in Elk Grove!

One of your many loyal customers.

My name is Alexis and I have been coming to Expert Automotive since
1997. One of my best friends sent me here and I have been a loyal
customer since then.

These people just do fantastic work. They take care of all 5 of our cars, now including my daughter's car.

I wholeheartedly recommend Expert Automotive to my friends without reservation.

Sincerely,
Alexis Koren

"Dear Steve and Mike,

I, along with my brother have been taking our Hondas and Acuras to your repair shop for 7 or 8 years and at least 3 automobiles. During that time it has been my pleasure to refer you to many friends, family member's and customers. You do wonderful work and you are incredibly honest and capable. I know that we are all better off because we use your company.

Thank you for your service! "

Russell Grayberg
Aschwanden - Grayberg Insurance

"Dear Mike and Steve,
We have truly enjoyed all of our experiences with Expert Auto over the past 12 years. From all of the basic maintenance trips to our thankfully few unscheduled trips, you have consistently provided excellent customer service. We have “Peace Of Mind” when our vehicles are under your care because of your expertise, ethics and engaging personalities.

There has never been a need or desire to have our cars entrusted to
anyone else. When we moved to Carmichael in 2007 we knew that our trips to Expert Auto were still going to occur.

Thank you for all that you have done for us and we look forward to
bringing our cars to you for years to come.
Sincerely,

Joe and Anne Donovan

"Dear Mike & Steve,

I have been bringing my car to both of you at Expert Automotive for as long as I can remember. When they all start driving, my girls will be
bringing their cars to your shop as well. In fact, my youngest daughter just got a 2008 Honda Civic and
she will be bringing it you for all of her maintenance
.
Thank you for being the best and most trustworthy company around!"

Flora DeLeon

"Dear Mike, I have been coming to you for the past 8 years for everything related to my car. I trust you so much that I am now bringing my daughter and her car to you as well. The reason I keep coming back is a result of your honesty and that I just trust you and your work so much. We just love coming here! "

Nancy Kendall
Shannon Kendall

April 3, 2008

"I live in El Dorado Hills. I have been coming to Expert Automotive in Elk Grove for 6 years this month. There is a great deal of integrity in this shop and they do great work.I would not go anywhere else! "

Josh Rubinstein
El Dorado Hills, Ca.

"Dear Expert Automotive, Right after I bought a very used Accord I started having a couple of minor problems with overheating. My Dad and I did everything we could and we just could not fix it. My Dad told me to have you look at it. When I went in you actually stopped what you were doing and looked at my car. I told you I am a full time student and did not have a lot of money so you told me how to repair what was wrong. It worked and my car runs great! You never charged me a penny and when I did have a problem that I could not repair I took it to you and you repaired it fast and for a really reasonable price. I cannot thank you enough! "

Kyle Clauson
Elk Grove

Dear Expert Automotive,

You guys take care of my 97 Accord. I have been coming you since 2003 and the reason I keep coming back is the level of service you provide.

Your prices are reasonable but most of all I know that my car is being serviced properly.

Thank you.

Robert McAdams
1997 Accord

Dear Joe and Mike,

Thank you for your pride in offering each customer the best service, quality and attitude. This is the first time your company has worked on my car and you did not disappoint me. I am extremely happy with the servicing of my Honda Civic.

It is indeed a pleasure to recognize Expert Automotive as among the best
automobile repair facilities in the Elk Grove service area.

Your staff and facility has met my stringent criteria in all areas: Reputation, equipment , facility, appearance, customer services, community reputation and scope of
service.

I am also grateful to Flora de Leon who recommended Expert Automobile Elk Grove to me. In turn, I will recommend Expert Automobile of Elk Grove to my friends and family as well.

Thanks again,

Vangie Laconsay